The Ministry of Labour and Social Protection of the Population of the Republic of Kazakhstan reminds employees that they can check for themselves whether their employer is transferring social contributions on their behalf to the State Social Insurance Fund (SSIF). This information is available via the eGov.kz portal and certain banking apps, as well as in person at a Public Service Centre or an SSIF branch.
Timely and full payment of social contributions is important for the social protection of working citizens. These payments are used to record a person’s income and length of participation in the compulsory social insurance system, which determine eligibility for the relevant benefits and their amount.
As a general rule, employers pay social contributions for their employees from their own funds. They are not deducted from wages. The rate is 5% of the income taken into account for calculating social contributions in accordance with the law. Contributions are transferred monthly, no later than the 25th day of the month following the reporting month.
The compulsory social insurance system provides benefits in cases of loss of working capacity, loss of employment, loss of income due to pregnancy and childbirth, adoption of a newborn child, and childcare until the child reaches the age of one and a half. In the event of the death of a system participant, family members who were their dependants may be entitled to a survivor’s benefit, subject to the conditions established by law.
The amount of benefits depends on the type of social risk, the income on which social contributions were paid and other parameters provided for by law, including the length of participation in the system.
To check contributions on the eGov.kz portal, use the service “Provision of information on the status and movement of social contributions to a participant of the compulsory social insurance system”. The user selects the period for which the information is required and submits an electronic request. The result is available in the personal account.
The information can also be obtained in the “Public Services” section of certain banking apps. When applying in person at a Public Service Centre or an SSIF branch, an identity document must be presented. This information makes it possible to check the amounts transferred and the periods for which they were received.
If contributions for certain months are missing or there are questions about their amount, employees should contact their employer or accounting department to reconcile the information. If an employer fails to pay social contributions, the employee has the right to apply to the state revenue authorities, which monitor the completeness and timeliness of payments.
Advice on social benefits is available at SSIF branches and from the Unified Contact Centre at 1414. Checking contributions regularly helps to identify gaps or discrepancies in good time and have them corrected before a social risk occurs.
