In October 2026, the Ministry of Labour and Social Protection of the Population of the Republic of Kazakhstan launched a digital service called “Voluntary Waiver of Social Payments.”
The service is available only to recipients of social payments and benefits.
Citizens who do not receive social payments or benefits will not be able to access it.
Voluntarily waiving a social payment or benefit is solely a citizen’s right, not an obligation. The service imposes no requirements or restrictions.
The service offers a convenient way to make an informed choice based on one’s own life circumstances and sense of social responsibility.
It is intended primarily for citizens with a high or well-off level of material well-being who are able to meet their needs without state support.
The entire procedure is fully digital, so there is no need to visit government offices or fill out paperwork.
When the user opens the service, the eGov Mobile app automatically checks the necessary data and displays a list of all benefits assigned to and being paid to the citizen.
Nothing needs to be entered manually.
If you decide to waive a benefit, simply select it from the list in the service, confirm the action and submit an electronic application.
If you do not receive any payments from the state budget, the system will simply display a notification and the service will not be available to you.
Voluntarily waiving a social payment does not prevent a citizen from applying for state support in the future. If their circumstances change, they may submit a new application, which will be considered in accordance with the procedure established by law and the current conditions for granting the relevant payment.
The developers aim to make the service as convenient as possible, so users can share their opinions directly in the app: leave feedback, ask a question, submit suggestions for improvement or report a problem if something goes wrong.
Important! We urge citizens to stay vigilant and trust only official sources of the Ministry of Labour.
This service works only within the official eGov Mobile app or on the eGov.kz portal.
The Ministry of Labour does not send suspicious links to “waive payments” via messengers.
To avoid falling victim to fraudsters, do not follow third-party links and check all services only in your personal eGov account.
The Ministry of Labour and Social Protection of the Population of the Republic of Kazakhstan emphasises that the state continues to fulfil its obligations to the population in full.
All social payments and benefits provided for by law continue to be paid to eligible citizens in the established manner and in full.
The “Voluntary Waiver of Social Payments” service is solely the right and choice of each individual, who makes the decision independently.
