The Ministry of Labour and Social Protection of the Population of the Republic of Kazakhstan explains how the Well-being Assessment Calculator works in the eGov Mobile app. It allows benefit recipients to obtain a preliminary assessment of their family\u2019s situation on their own and to see what information is taken into account in the calculation.<\/p>\n
The calculator is available only to benefit recipients. The service works in Kazakh, Russian and English. It can be used more than once, for example, to check the entered data or to repeat the calculation.<\/p>\n
After logging in, some of the information is loaded automatically from state databases. This includes the user\u2019s sex and age, cars, commercial vehicles and agricultural machinery registered in their name, real estate, land plots and participation in business. There is no need to enter this data again; it is enough to check that it is up to date.<\/p>\n
Other information is entered by the citizen: details of family members living with them, their employment, any disabilities or chronic illnesses, loans and property. Houses, cars and land plots are entered separately for each family member, while the family\u2019s total average monthly income, including bonuses and allowances, is entered as a single amount.<\/p>\n
The result depends on how completely and accurately the data is entered. If a family member is left out, or income or property is omitted, the preliminary assessment may be inaccurate. It is therefore important to double-check the family composition and all the information entered before running the calculation.<\/p>\n
If the calculator shows, for example, a car that has already been sold or other outdated property, the data can be corrected directly in the service. However, such changes are used only for the preliminary calculation and do not change the information in state databases.<\/p>\n
To correct official information, citizens should contact the authorised body via the eGov.kz portal or the eGov Mobile app, or the territorial department of the Committee for Regulation and Control in the Sphere of Social Protection of the Population at their place of residence.<\/p>\n
\u2757\ufe0f Important! Do not use well-being calculators circulating on social media: they are not official services and may contain unreliable information. To get correct results, use only the official Well-being Calculator in the eGov Mobile app.<\/p>\n
After the calculation, the user can view the preliminary result and indicate whether they agree with it. The app also allows users to rate the calculator on a five-point scale and leave free-form feedback. This helps take citizens\u2019 comments into account and improve the service.<\/p>\n
It is important to distinguish between a preliminary calculation and an official decision on payment. The calculator is for reference only. The result shown does not mean that a benefit will be granted, changed or terminated.<\/p>\n
Agreeing or disagreeing with the result, rating the service and leaving feedback have no effect on the granting, amount or continuation of payments. Using the calculator is not an application to waive a benefit and cannot be grounds for its cancellation or suspension.<\/p>\n
Thus, the calculator makes it possible to review a preliminary assessment of the family\u2019s well-being, check the underlying information and repeat the calculation if necessary, without changing the statutory procedure for granting social support.<\/p>\n","protected":false},"excerpt":{"rendered":"
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